We are turning the CRM system into a sales enhancement tool

Implementing CRM using the methodology:

1. Update of

Business processes

You get simplified and improved sales department business processes that help close more deals and make communication with customers easy and fast.

2. Setting of

CRM and training

You receive a convenient and qualitatively configured CRM system tailored to your business processes without sabotage from managers.

3.Analytic of

Sales Pipeline and leads

You obtain a tool to unlock the financial potential of the sales department through analytical recommendations for improving the sales funnel and by reactivating poorly processed leads.

Увага!   Sales growth - guaranteed!   |   Return on investment from +1500%     Увага!   Sales growth - guaranteed!   |   Return on investment from +1500%     Увага!   Sales growth - guaranteed!   |   Return on investment from +1500%     Увага!   Sales growth - guaranteed!   |   Return on investment from +1500%     Увага!   Sales growth - guaranteed!   |   Return on investment from +1500%    

Увага! Зростання продажів – гарантовано!   |   Окупність послуги від +1500%

Робимо з CRM інструмент підвищення продажів

Впроваджуємо CRM за методикою:

1. Апгрейт

Бізнес-Процесів

Ви отримуєте спрощені та покращені Бізнес-Процеси відділу продажу, які допомагають закривати більше угод та роблять комунікацію з клієнтом легкою та швидкою.

2. Налаштування

CRM та навчання

Ви отримуєте зручну та якісно налаштовану під ваші Бізнес-Процеси CRM-систему без саботажу з боку менеджерів.

3. Аналітика

Воронки та ЛІДів

Ви отримуєте інструмент для розкриття фінансового потенціалу відділу продажів, через аналітичні рекомендації по покращенню воронки продажу та за рахунок повернення погано опрацьованих ЛІДів в роботу.

Увага!

Зростання продажів – гарантовано!

Окупність послуги від +1500%

Які CRM та ERP системи є в нашому портфелі?

Хочете дізнатись яка CRM підійде вашому бізнесу?

Залиште заявку, наш фахівець проведе детальну консультацію та підбере під ваші бізнес-процеси ефективне рішення.

How do we turn CRM into a tool for boosting sales?

Stage 1: Upgrade of Sales Business Processes?

Result: Simplified and Enhanced Sales Department Business Processes, along with related departments, that help close more deals and streamline the communication process with customers, making it easy and fast.
  • 1. If we don’t analyze business processes before implementing CRM, the chaos in the sales department will be transferred to CRM, and there won’t be any positive results. Otherwise, the system will simply become an ‘expensive’ notepad and won’t contribute to sales growth.
  • 2. Most often, before implementing CRM, business processes are taken off the manager’s shoulders. As a result, the system works ‘one-sidedly,’ and managers sabotage it.Instead, as our practice shows, there is a 15-20% difference in understanding sales business processes among managers, marketers, leaders, and owners. All of them need to be taken into account for the system to truly ‘work for you..
  • 3. Sometimes the issue of customer loss stems from poorly configured communication between departments, and this can only be uncovered through an audit and investigating the customer’s journey within the company.
    • We quantify how the sales process is perceived by sales center and contact center managers, product and marketing managers, and service managers.
    • We examine the business process from the perspective of sales strategy and the quality control experience of the sales departments
    • We examine where, in the current business process, representatives from other departments and sales managers potentially reduce each other’s efficiency.
    • We check the interactions between departments for the presence of ‘breakdowns’ that lead to customer loss, waste of time, and inefficiencies in collaboration.
    • We analyze and map out the current business process in a mind map diagram.
    • We make recommendations for optimizing, automating, and improving the sales process and interactions.
    • We present visualizations of the current process and the business process after optimization.
    • We prepare and hand over the approved business process to integrators for creating a technical task and recommendations for automation.

    Effective relationships

    between departments involved in sales

    sales growth
    up to 0 %

    Stage 2: CRM configuration and training

    Result: A conveniently and qualitatively configured CRM system tailored to your business processes without any sabotage from managers.
    then you won’t experience:1. How crucial empathy and understanding the needs of each system user are.An effective CRM integrator is a technically skilled team that understands the logic of each user (both managers and executives) and implements the system without sabotage or resistance.2. That proprietary developments for integrating CRM system with websites and advertising accounts are necessary.Because it gives as flexibility. No matter what your website is built on or how many advertising accounts you have – we will unify everything in one CRM.3. You won’t feel what our clients highlight: ‘Promptness, constructive solutions, ability to listen’, ‘Customer-oriented approach’, ‘You provide more information than asked, and it’s great because businesses need accurate guidance.’
    • Selection of CRM system and necessary widgets according to the technical specification and under the sales department’s business processes.
    • Configuration of the CRM system in accordance with the improved business processes.
    • Setting up analytics tailored to the needs of managers and marketing.
    • Training the team separately for managers and executives.
    • For quick and convenient adaptation of new employees, we develop textual and video tutorials.
    • Responsive technical support and answers to all questions.
    • As part of our service, we conduct a CRM audit and explore ways and additional solutions in the market that can make working in CRM even more convenient and efficient.
    reduction in order processing time.
    up to 0 %
    Increasing NPS
    up to 0 %

    Stage 3: Analysis of the sales funnel and lead retention

    Result: You receive a tool to unlock the financial potential of the sales department through analytical recommendations for improving the sales funnel and by reactivating poorly processed leads.

    You can skip this item, and it will be fine. However, this stage will help you monthly understand how to strengthen your sales department.

    1. You will gain an understanding of the effectiveness of each manager’s work.

    Accessible and easy-to-use analytics in the form of dashboards and tables will help identify weak points in each manager’s work. The work of our analysts will provide a list of steps to increase the financial potential of the sales department.

    2. The number of completed deals in CRM does not guarantee the quality of managing these deals. 

    It needs to be tracked and analyzed ‘online’ to react quickly, retain the customer, and generate profit without increasing marketing costs.

    You will be able to strengthen the managers’ results through our reactivation of poorly processed leads.

    • Analysis of the sales funnel and each key stage in the customer’s journey;
    • Monitoring the quality of phone negotiations;
    • Analyzing the quality of leads entering the sales department;
    • Identifying and returning poorly processed leads back to the managers;
    • Gathering analytics and investigating why your sales department achieved this financial result this month and how to increase it;
    • Developing steps that will help achieve goals and increase profit for the entire sales department;
    • Empathetic coaching support to achieve goals. We will rekindle your love for business.
    sales growth
    up to 0 %
    effectiveness of conversations
    on 0 %

    The implementation team for the CRM system project includes

    • a business analyst,
    • integration specialist,
    • programmer (if necessary),
    • and a quality control specialist for the sales departments

    Such a team allows us to turn CRM into a tool for boosting sales.

    Want to find out which CRM is suitable for your business?

    Leave a request, our expert will conduct a detailed consultation and choose an effective solution tailored to your business processes.

    What CRM and ERP systems are in our portfolio?

    CRM system #1 for sales departmentsChosen when important:
    Ukrainian CRM for small and medium-sized businessesChosen when important:
    Ideal CRM for B2B companiesChosen when important:

    LeadBox – a service for connecting leads to your CRM

    Integration with any lead source. Convenient admin panel for making independent settings.

    ● Connecting any form from the site, online chat, lead form on Facebook;
    Control of contact duplicates and active deals when entered into CRM;
    Distribution of deals to managers: sequentially or in a certain ratio;
    Individual settings for each lead source regarding the distribution of deals in a specific funnel/stage of the CRM system;
    Transfer of utm tags and application sources to the deal; 
    Transfer to GA of won deals and their budgets. 

    We also have partner services that expand the functionality of the chosen CRM system.

    Want to know more ?

    If you have any questions, please leave your contact information – we will answer all and provide more useful information.

    Хочете дізнатись більше?

    Якщо у вас є запитання – залиште свої контакти – відповімо на усі та надамо більше корисної інформації.

    Instead of our 1000 words - words from our clients:

    Щоб подивитись на результати інших – подивіться наші кейси:

    The effectiveness of the approach has already been proven:

    The DOitWELL approach is 360° Sales.
    We don’t just choose and configure CRM..

    We help to achieve results from
    CRM implementation – increasing sales.

    Підхід DOitWELL – це 360° Sales.
    Ми не просто обираємо та налаштовуємо CRM.

    Ми допомагаємо отримати результат від впроваджння CRM – зростання продажів.

    In 2020, we we entered the TOP 5companies implementing CRM systems in Ukraine.

    We are trusted by TOP business
    consultants of the Ukrainian market

    We have established ourselves as
    integrators in 25 market areas

    У 2020 році ми увійшли у ТОП 5 компаній, що впроваджують CRM-системи в Україні

    Ми зарекомендували себе як інтегратори у 25 сферах ринку

    Хочете дізнатись більше?

    Якщо у вас є запитання – залиште свої контакти – відповімо на усі та надамо більше корисної інформації.

    Need help choosing a solution?

    Leave a request to get a free consultation and assistance from our expert.