With the help of audit we find weaknesses and growth points of each manager. Quality control in the sales department is necessary in order to understand how employees interact with the customer, to identify systemic (they occur in each manager) and individual errors (private cases).
The result of the service is a document-instruction that gives an understanding of why it receives such results and how to correct them.
For those who are focused on scaling or focused on growth and development
Who do not yet have a head of sales and those who still perform this function independently
Who want to help their teams increase sales
Aspiring to do so, the cost of advertising paid off quickly and all the LEADs were well processed.
Leave a request and our business analyst will give a detailed presentation.
We analyze the heat of the ice according to the customer's willingness to buy (cold, warm, hot). We provide feedback to ice quality marketers and evaluate the ability of the sales force to make more profit.
We analyze the effectiveness of the use of sales scripts, the skills of managers on the phone in stages: congratulations, identification of needs, presentation, work with objections, closing the deal. We find system errors of managers and give recommendations on how to eliminate them. We measure the average effectiveness of successful dialogues.
We will listen to the calls and check:
We analyze the effectiveness of meetings of managers in the sales department with the help of cameras or mystery shoppers. Thus, we check the level of compliance of managers with the company's standards, work with potential buyers, identify systemic errors in the work, give recommendations on how to eliminate them. We also check for contact with a potential buyer after the meeting.
We study the business process of your company. We analyze the effectiveness of managers' use of all available tools of the CRM system. We find systemic errors of managers in managing customers in CRM: the presence and relevance of tasks, the reasons for "hanging" agreements at various stages, the relevance of transferring customers to the stage "Closed and not implemented" and give recommendations on how to eliminate them.
We track and analyze for each manager and sales department in general such key metrics as: conversions from incoming leads in sales / refusal / meetings / non-target leads; financial results, the financial potential of your sales department, the number of customers at risk of loss, the real value of the manager, the ceiling of personal sales to the manager and more.
If you do not control and analyze the work of the sales department, you can heal the moment when managers are not working full time. And you will understand this only when the company loses customers and profit.
Throughout the audit, we develop and record guidelines for management to increase sales conversions, prioritizing their application, to achieve the goal as soon as possible.
After the audit you:
We provide you with all the materials that we generated during the audit: audio recordings of telephone conversations, meetings, cutting ineffective phrases or illegal actions of managers, etc.
Discussed in detail:
In order to achieve similar results, we are strengthening CRM with strengthen your business by what is important to your customers!
With DOitWELL, every CRM system becomes a sales growth tool that works for you.
sales growth with the same flow of incoming calls
increase in repeat sales
reduction in application processing time
NDA agreement and subscription (LLC or sole proprietorship. When paying for LLC + 20% VAT)
Digitization of tasks and targets and study of strengths and weaknesses
the work of the sales department and support until the financial result is achieved
We will start the development of your sales department and show your hidden financial potential
Leave an application and our specialist will conduct a detailed consultation and select the ideal solution for your business processes.
We will select solutions to unleash the financial potential of your sales department to the top results
95% of our sales are word of mouth. We build long-term cooperation with customers and partners.
1. Optimized for managers the process of demonstration and booking of apartments using the service Profitbase.
2. Connected the widget of document formation, which allowed to form a contract in 1-2 minutes.
1. 25% - increase in efficiency of sales managers.
2. 2 months after setting up amoCRM, as well as changes in the motivation system, the sales result in January (usually a quiet month) was higher than in any of the months of operation in the last 2 years.
1. Digitized the process of B2C market customer service with its automation by 40%.
2. Implemented a loyalty system and set up the process of automatically launching mailings to increase sales.
