Business process audit

With Business Process Audit, we make your CRM a tool to increase sales.

The service is often chosen simultaneously with the implementation of the CRM system

We are the FIRST and the LEADING company with
quality control of sales departments in Ukraine

We are trusted by TOP business
of the Ukrainian market

We have established ourselves as
integrators in 25 market areas

What you will get as a result of the audit


Depending on the number of departments you need to audit and the scale of your company, the cost can range from $ 1,000 to $ 3,000.

Terms of realization - from 12 - 30 working days.

Why you need this service?

  • remove "vulnerabilities" in the sales department that lead to the loss of the customer before they are digitized in CRM;
  • to establish interaction between the sales department, call center, service and marketing, so that the actions of the departments enhance each other's results;
  • optimize time costs and adjust the business process so that the CRM system becomes your faithful assistant in revenue management.

Who will benefit from the service?

For small, medium and medium+ business

For those who are focused on scaling or focused on growth and development

For business owners

Who do not yet have a head of sales and those who still perform this function independently

For sales managers

Who want to help their teams increase sales

For marketers

Seeking to make the integration of CRM and other customer communication systems more efficient

Want to find a solution?

Leave a request and our business analyst will give a detailed presentation.

What do we do as part of the service?

1. Digitization of business processes

Digitization of business processes of the sales department from the point of view of the manager, head of the sales department, business owner and marketer.

A scheme is created where red marks mark places with "breakdowns" (places where there is a threat of losing customers).

Digitized business processes with "breakdowns" in them

2. Analysis of "time eaters"

With the permission of management, we will install an automatic time tracker that will record the time spent on work in all programs of your employees. This will help to identify "task-eaters" of time and areas that need automation and simplification (at the request of the customer).


3. Check

4. Mystery shoppers and analysts

5. Recommendations and formation of the technical task

In order to achieve similar results, we are strengthening CRM with our experience in quality control of sales departments..
With DOitWELL, every CRM system becomes a sales growth tool that works for you.


sales growth with the same flow of incoming calls

up to 15%

increase in repeat sales

1.5 times

reduction in application processing time


NDA agreement

 NDA agreement and subscription (LLC or sole proprietorship. When paying for LLC + 20% VAT)


System, principles of operation and details of work of each employee


obtained results and additionally check the interactions between departments


We describe the recommendations and create a technical task


Choose DOitWELL

We are pros where others are just starting out. 
And we are ready to prove it to you!

Want to find a solution?

Leave an application and our specialist will conduct a detailed consultation and select the ideal solution for your business processes.

Want to manage the result?

We will select solutions to unleash the financial potential of your sales department to the top results


95% of our sales are word of mouth. We build long-term cooperation with customers and partners.

Results achieved:

1. Optimized for managers the process of demonstration and booking of apartments using the service Profitbase.
2. Connected the widget of document formation, which allowed to form a contract in 1-2 minutes.

Results achieved:

1. 25% - increase in efficiency of sales managers.
2. 2 months after setting up amoCRM, as well as changes in the motivation system, the sales result in January (usually a quiet month) was higher than in any of the months of operation in the last 2 years.

Results achieved:

1. Digitized the process of B2C market customer service with its automation by 40%.
2. Implemented a loyalty system and set up the process of automatically launching mailings to increase sales.